Refund and Returns Policy

Last updated: July 2026

This policy covers returning a product you’ve changed your mind about. If your product is defective, see our Warranty page instead — that’s handled separately from returns.

Return window

You have 30 days from the delivery date to request a return. After 30 days, we’re unable to offer a refund or exchange.

Condition required

To be eligible for a return, the product must be unused, uninstalled, and in its original packaging. Because our products are performance and racing parts, we can’t accept returns on anything that’s been installed, wired, or shows signs of use — this applies especially to starters, water pumps, and other electrical or mechanical components, both for safety reasons and because a used part can’t be resold. Custom or special-order items are not returnable.

How to start a return

Contact us before sending anything back so we can confirm the item is eligible and give you a return authorization:
support@csr-performance.com or 386-776-1476.

Once approved, send the item to:
CSR Performance Products, Attn: Returns
16936 County Road 252
McAlpin, FL 32062

Please include your name, order number, and a note of what’s being returned so we can match it up when it arrives.

Return shipping

You’re responsible for return shipping costs unless the return is the result of an error on our end (wrong item shipped, etc.). We recommend using a trackable shipping method — we can’t issue a refund for a return that doesn’t reach us.

Refunds

Once we’ve received and inspected your return, we’ll email you to let you know whether it’s approved. Approved refunds are issued back to your original payment method through Stripe; please allow a few business days for it to post, depending on your bank or card issuer. Original shipping charges are non-refundable, and a restocking fee may apply to opened but otherwise unused items.